At Emi Labs we are on a mission to increase Frontline Workers’ access to professional opportunities.
This is a 2.7 billion population that accounts for 80% of the world’s workforce. They are digitally invisible, as there’s little to no data available on who they are, their career history, or their skill set, limiting their access to professional opportunities and growth. We're here to transform this by building the infrastructure to make Frontline Workers visible.
Our first step to achieving our mission is to transform the recruiting experience into an easy, human and fair process, for both candidates and companies with high-volume job openings.
Emi, our main product, is an A.I. recruitment assistant that enables companies to engage in a conversation with each applicant to detect interested and qualified individuals while saving Recruiters a huge amount of time by automating tasks such as screening, validating skills, scheduling interviews, and collecting documents.
We were part of Y-Combinator's Winter 2019 batch and in 2022 we have raised an $11M funding round co-led by Merus Capital and Khosla Ventures.
About our Technical Project Management Team
We are a team that operates with a strong sense of ownership over both timelines and delivery quality. At Emi, our Technical Project Management (TPM) team is responsible for turning commercial agreements into fully functional, high-quality technical implementations. From discovery and scope definition to configuration, testing, and go-live. They act as the bridge between business and technology, translating client requirements into clear, actionable work for engineering while maintaining strong alignment across internal teams such as Product, Tech, and Customer Success.
What you'll be doing
Own the end-to-end implementation of Emi for enterprise clients, from kickoff to Go-Live
Translate business requirements into clear and actionable technical configurations
Define and manage implementation timelines, milestones, and delivery plans
Coordinate cross-functional teams (Engineering, Product, Customer Success) to ensure smooth execution
Lead client communication throughout the project, ensuring alignment, clarity, and expectations management
Identify risks early and proactively drive mitigation plans to avoid delays
Ensure high-quality delivery by validating configurations and leading QA and UAT processes
Drive structured discovery processes to fully understand client operations and hiring workflows
Tasks
Run discovery sessions to understand client processes and define scope of work
Create and maintain implementation plans, timelines, and tracking documents
Write clear and structured configuration tickets for the engineering team
Answer technical questions and unblock engineers during implementation
Coordinate internal syncs to align teams on progress, blockers, and priorities
Conduct internal QA to validate configurations before client exposure
Support and guide clients during User Acceptance Testing (UAT)
Monitor project progress and ensure adherence to deadlines
Communicate status updates, risks, and changes to clients and internal stakeholders
Lead Go-Live readiness and ensure a smooth transition to Customer Success
Document learnings and contribute to continuous improvement after each implementation
What we're looking for
3–5+ years of experience in project management, technical implementations, or similar roles (TPM, Solutions, Implementation, Consulting)
Strong ability to translate business needs into structured, technical solutions
Excellent organizational and time management skills — ability to manage multiple projects simultaneously
High attention to detail and strong documentation skills
Proactive mindset with strong problem-solving and risk management capabilities
Ability to communicate clearly with both technical and non-technical stakeholders
Experience working with
