Who Is Marcus Thomas?
Marcus Thomas is one of the country’s leading independent advertising and marketing agencies. From our offices in Cleveland and Cincinnati, Ohio; Buenos Aires, Argentina; and Santiago, Chile, we bring together thinkers, makers and storytellers who help brands grow by creating meaningful connections with people.
We offer a full range of services: creative, media, digital, PR, social, search and CRM, all working together to build ideas that make an impact. Our integrated approach has earned national recognition for work that blends strategy, creativity and technology to move businesses forward.
At Marcus Thomas, we believe great marketing makes people’s lives better. We call that the Value Exchange: a partnership where everyone benefits. Join us and help shape an agency driven by curiosity, collaboration and results.
Hybrid Work
Marcus Thomas offers a hybrid work environment for employees located near our Buenos Aires or Santiago the Chile offices.
The Role
We are seeking an experienced Senior Digital Consultant to drive consulting-led growth in our Salesforce Solutions practice. In this senior, client-facing role, you will combine deep expertise in Salesforce technologies and digital marketing solutions with strong consulting skills to help clients achieve their customer engagement and digital transformation goals. You will serve as a strategic advisor to prospective and existing clients, partnering closely with Sales and Account Management to identify opportunities and design integrated solutions that drive revenue growth across both current engagements and net-new business.
In this role, you will lead technical sales support by helping the Sales team design, scope, and present Salesforce-driven solutions to prospects and clients. You will also collaborate with agency leadership and practice teams to shape new service offerings aligned with emerging client needs and industry trends. Working alongside Account Management, you will build strategic roadmaps that align Salesforce and related technologies with each client’s business objectives and customer experience vision. You will ensure proposed solutions connect seamlessly to the broader digital ecosystem and are translated clearly into execution plans for delivery teams. In short, this role brings together consulting leadership, Salesforce solution strategy, technical pre-sales expertise, and client roadmap ownership to accelerate growth for both our clients and the agency.
Skills and Qualifications
Core Responsibilities
Act as the lead solution strategist for Salesforce opportunities, working with client stakeholders to understand business challenges and create multi-platform Salesforce roadmaps that deliver measurable value.
Translate complex client requirements into clear, actionable digital ecosystem strategies that connect Salesforce CRM, Agentforce, Marketing Cloud, Marketing Cloud next, Marketing advance, Data 360, and related technologies into cohesive marketing, sales, and service solutions aligned to business goals.
Orchestrate technical sales support for new business pitches and upsell opportunities in existing accounts.
Coordinate the right experts and resources for demos, technical assessments, scope estimates, and solution presentations that address client needs and showcase our Salesforce capabilities.
Serve as the technical consultant in sales meetings, lending credibility by articulating how proposed Salesforce-based solutions will solve business problems.
Onboard new clients by helping them envision how to maximize their existing technology stack and identifying opportunities for new Salesforce tools or enhancements.
Assess each client’s current Salesforce/digital ecosystem maturity and provide recommendations and a practical path forward to enhance capabilities.
For existing clients, maintain and continuously refine a strategic roadmap of initiatives aligned to evolving business goals and
