We are seeking a dynamic and experienced Pre-Sales Solution Architect to join a leading Canadian-based company on its journey towards excellence. This role is ideal for professionals with a strong background in deploying ServiceNow, a deep understanding of ServiceNow ITSM, and the broader ServiceNow Platform Suite. As a key player in a fast-paced ecosystem, the ideal candidate will have exceptional communication skills and the ability to guide clients toward success through tailored solutions. This is a unique opportunity to make a significant impact and collaborate closely with the leadership team.
Key Responsibilities:
- Act as the first point of contact alongside the sales team to engage with potential new clients and establish credibility quickly.
- Analyze client requirements and work collaboratively with sales and delivery teams to architect optimal ServiceNow solutions tailored to client needs.
- Design, price, and scope ServiceNow solutions for prospective clients.
- Implement third-party integrations while addressing unique challenges faced by customers.
- Collaborate with cross-functional teams to ensure seamless implementation of ServiceNow solutions.
- Participate in ServiceNow Pre-Sales Training programs as needed and achieve relevant certifications.
- Contribute to joint account planning sessions and assist in building future roadmaps for clients.
- Translate business requirements into Rough Order of Magnitude (ROM) estimates and Statements of Work (SOW).
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